Welcome to MyPetMoment! The terms “we”, “us” and “our” refer to MyPetMoment. MyPetMoment operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). MyPetMoment is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
We have made every effort to provide accurate representations of our products. However, colors or product appearance may differ from how they appear on your screen due to your device and settings.
We do not warrant that the appearance or quality of any products will meet your expectations. All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.
When you place an order, you are making an offer to purchase. MyPetMoment reserves the right to accept or decline your order at its discretion. Your order is not accepted until confirmed and paid in full.
Refunds and Returns: Due to the personalized nature of our products, all sales are final. We only accept returns or exchanges in cases of defective or damaged items, in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for resale or export.
Prices, discounts and promotions are subject to change without notice. You agree to provide current, complete and accurate purchase and payment information.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.
All content, designs, text, graphics, logos, and trademarks on the Services are owned by MyPetMoment, its affiliates, or licensors, and are protected by intellectual property laws. Unauthorized use is prohibited.
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
MyPetMoment is powered by Shopify. Any purchases are made directly with MyPetMoment, not Shopify. You release Shopify from any claims related to your purchases.
All personal information collected is subject to our Privacy Policy and Shopify’s Privacy Policy.
If you submit reviews, photos, or feedback, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use such content for promotional and operational purposes, limited to content you voluntarily submit or publish through our Services or public channels.
We reserve the right to correct errors or cancel orders if information is inaccurate.
You may use our Services only for lawful purposes. Prohibited uses include, without limitation:
We reserve the right to suspend or terminate accounts violating these rules.
We may terminate your access to the Services at any time without notice if you breach these Terms.
Except as expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by applicable law. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, MyPetMoment shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, arising out of your use of the Services or any products.
You agree to indemnify and hold harmless MyPetMoment, Shopify, and their affiliates from any claims or damages arising from your breach of these Terms or your violation of any law or third-party rights.
If any provision of these Terms is held to be invalid, the remainder shall remain enforceable.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.
You may not assign these Terms without our consent. We may assign them without notice.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We may update or change these Terms at any time. Continued use of our Services after updates constitutes acceptance.
